Returns & Exchanges

At Word on Fire, we are committed to providing you with high-quality fashion that inspires. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original, unworn condition with tags attached.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the apparel in its original packaging, ensuring all original tags and labels are intact to qualify for a full refund.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing